Welcome to Drellia OÜ ("Drellia," "Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our Software-as-a-Service ("SaaS") solutions (each a "Service") of Drellia OÜ.
By using our Service, signing up for a trial, clicking to accept these Terms, or entering into an order referencing these Terms (an "Order"), you agree to be bound by these Terms and acknowledge that you have reviewed and accepted our Privacy Policy.
If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity and its affiliates to these Terms, in which case "you" refers to the entity.
If you do not agree to these Terms or our Privacy Policy, you must not use the Service. You may also not access the Service for competitive purposes.
For any questions regarding these Terms, please contact us at contact@drellia.com.
By using Drellia, you represent that you are at least 18 years old (or the age of majority in your jurisdiction) and have the legal authority to enter into these Terms on behalf of yourself or an entity.
Except for accessing the public areas of Drellia's website, you and your users must register with an email address to use our Service. "Users" refers to your employees and contractors whom you authorize to use the Service on your behalf. When registering for an account, you must provide accurate and complete information. If you authenticate via a third-party account (e.g., Google Sign-In), both you and your users must comply with the authentication terms and usage rights established by that third-party service.
You represent and warrant that your users have the necessary rights and authority to access the Service using their email addresses. You are responsible for maintaining the security of your account credentials and notifying us immediately if you become aware of any unauthorized use of your account or potential exposure of your credentials. If you believe your credentials have been compromised, you must change your password immediately.
Please review your organization's policies and your email provider's terms regarding access rights and data handling. Drellia is not responsible for, and has no control over, the practices or restrictions your organization or email provider may impose regarding Service use.
In accordance with their roles and user permissions, your users may submit, share, view, and/or otherwise use electronic data and information, including messages and files, within our Service (collectively, "Your Content"). Additionally, you may utilize features or functionalities made available via the Service that are enabled by generative artificial intelligence or machine learning models (collectively, "AI Tools"). These AI Tools allow you or your users to submit inputs ("Inputs") and receive generative outputs ("Outputs") from the Service. For the purposes of these Terms, both Inputs and Outputs are considered part of your Content.
Your users may share Content with others using the Service. When using the Service, your users control the Content they share, subject to permissions and limitations outlined in your account settings or as described at Drellia Pricing.
You acknowledge and agree that you and your users will only upload, input, copy, view, modify, generate, share, or otherwise use Content within the Service that you and they have the right and authority to use. You are responsible for obtaining any necessary rights from others to allow your users to use any Content that belongs to third parties. Once Content is uploaded or shared through the Service, it may be redistributed by those users authorized by you or your users. Any individuals in this distribution stream may then view, redistribute, copy, modify, delete, share, and/or otherwise use (collectively, "Use") the Content. Since all such Uses are beyond Drellia's control, we are not responsible or liable for any such Use, including misuse, of your Content.
Drellia is not responsible or liable for the Content you or your users post or share through the Service. While we may review or access the Content and your use of the Service for operational, support, compliance, or legal purposes, as described in these Terms and our Privacy Policy, we are under no obligation to do so.
You are responsible for the following:
You shall notify us immediately if you become aware of any unauthorized use of your account information or any other security breach related to your use of the Service. The Company reserves the right to suspend or terminate accounts that violate these Terms.
In connection with your use of Drellia's Service (including, for the purposes of this policy, the AI Tools) and your handling and use of Content, you and your users are prohibited from engaging in the following activities:
Drellia reserves the right, at its sole discretion, to determine if your use of the Service violates this Acceptable Use Policy. If a violation is determined, we may suspend or terminate your access to the Service.
You are responsible for ensuring that your users comply with this Acceptable Use Policy and all other terms and conditions set forth in these Terms.
Drellia is responsible for providing the Service in accordance with these Terms. We will implement commercially reasonable measures designed to safeguard and protect the security, confidentiality, and integrity of the information you provide to or through the Service (including your Content).
Your access to the Service is provided on a subscription basis for an initial period (the "Initial Term"), as specified in the applicable Order. After the Initial Term, the subscription may automatically continue for successive periods (each a "Renewal Term") of the same length as the expiring term, unless either party notifies the other in writing of their intent not to renew at least fifteen (15) days before the end of the current term. Notices of non-renewal can be sent to contact@drellia.com or through other means specified in the "Notice" section below. We may send non-renewal notices to the email address provided during registration, and such notice will be deemed effective once sent. The Initial Term and all Renewal Terms together constitute the "Term" of the Order, which may be terminated or suspended earlier as outlined in these Terms.
Access to certain features of the Service may require a paid subscription. Details about fees, billing cycles, and payment methods are available on our website. We reserve the right to adjust pricing with prior notice to you.
Access to the Service is subject to subscription fees, which are determined based on the then-current pricing and plan tier listed on Drellia's website at the start of the applicable subscription period, unless otherwise agreed upon in writing referencing these Terms.
Payment is required in advance for each billing cycle. Upon successful payment processing, the selected features and user allotments will be activated in the Drellia account.
Unless otherwise specified in an applicable Order, all fees are invoiced in advance and are due within thirty (30) days of the invoice date. Late payments may accrue interest at the rate of one percent (1%) per month or the maximum rate allowed by applicable law, whichever is lower.
Prices exclude any applicable taxes. Users are responsible for paying all sales, use, or other taxes arising from their subscription or use of the Service. All subscription fees are non-refundable and constitute a non-cancellable commitment for the full billing term.
Failure to complete payment by the due date may result in suspension of access to the Service. If payment remains outstanding for more than fifteen (15) days after the due date, Drellia may, at its sole discretion and without further notice or liability, permanently delete the associated account and all stored data.
Where an account is inactive but not formally cancelled, the account holder remains responsible for any associated data storage costs incurred during the period of non-payment, until the account and its content are deleted by Drellia.
Drellia reserves the right to recover any unpaid amounts through lawful means. All costs associated with collection efforts, including legal fees and third-party collection agency fees, may be charged to the user.
All rights, title, and interest in the Drellia platform—including its software, proprietary technology, user interface, trademarks, and all associated content—are and shall remain the exclusive property of Drellia OÜ and its licensors. This includes all enhancements, modifications, and derivative works. These elements are protected by applicable intellectual property laws worldwide. No rights are granted to users beyond those expressly outlined in these Terms. Use of Drellia's brand elements or other proprietary assets without prior written permission is prohibited.
Users retain ownership of all data and content they upload or input into the Service, including prompts and other interactions with features powered by artificial intelligence (collectively, "Content"). Drellia requires a limited, non-exclusive, royalty-free license to store, process, and display this Content solely for the purposes of operating, maintaining, and improving the Service. This license includes the right to reproduce, transmit, and analyze data as needed to fulfill the intended functionality of the platform.
When requested by the client (you), Drellia may access both the inputs provided to, and outputs generated by, the platform—including any AI-assisted content—for the purpose of supporting use cases, debugging, or enhancing performance and accuracy of the Service. Any such access will be limited to authorized personnel and used strictly to provide requested support or to help improve service delivery.
Drellia does not sell your Content or share it with third parties, except as required by law or in direct support of delivering the Service. Additionally, we may generate aggregated, de-identified usage data and analytics ("Analytic Data") to understand user engagement, improve system performance, and develop new features. Analytic Data does not include personally identifiable information or confidential client materials and is owned by Drellia.
You are responsible for ensuring that your Content is lawful and that you have the necessary rights and permissions to use and share it through the Service. This includes any third-party data you or your users upload.
If you submit feedback, suggestions, or ideas related to the platform ("Feedback"), Drellia may use that Feedback without restriction. All rights to any resulting features, improvements, or modifications belong solely to Drellia.
For the purposes of these Terms, "Confidential Information" refers to any non-public information disclosed by one party to the other that is either marked as confidential or that a reasonable person would understand to be confidential under the circumstances. This includes, but is not limited to, business plans, product designs, software, technical documentation, and pricing.
In the context of Drellia's operations, Confidential Information includes the Drellia platform, its associated documentation, software architecture, and the terms of this agreement. For clients, Confidential Information includes proprietary elements of their uploaded or processed Content that they reasonably consider confidential or proprietary.
Confidential Information is handled with appropriate care and used solely in connection with the Service, such as delivering support or improving features. Disclosure to third parties is limited to those acting on behalf of the receiving party for purposes aligned with these Terms, and only if such parties are under confidentiality obligations that offer protection materially similar to those set out here.
These confidentiality protections remain in effect for as long as the relevant information continues to be treated as confidential by the disclosing party, and they continue even after these Terms expire or are terminated.
Certain exclusions apply. Information is not considered Confidential if it:
We may revise these Terms at our sole discretion. Updated versions will be published on our website and become effective with continued use of the service. Material changes affecting your rights will be communicated via email 30 days in advance. You may dispute material changes within 10 business days of notice by emailing contact@drellia.com. Your rights and access to the Service may be temporarily disrupted until such dispute is resolved between you and Drellia. If we are unable to resolve the dispute within thirty (30) days of your written notification of dispute, the Service will be terminated.
We respect intellectual property rights and comply with the Digital Millennium Copyright Act ("DMCA"). If you believe content on our service infringes your copyright, please contact us at contact@drellia.com with detailed information. We may remove infringing content and terminate accounts of repeat infringers.
These Terms remain in effect until terminated by either party as outlined below:
Drellia may suspend or terminate your access to the Service immediately, without prior notice, under the following circumstances:
Upon termination, your access to the Service will end, and all associated user rights will cease. Drellia may delete your stored data ninety (90) days after the effective termination date. You may request a one-time export of your data in a standard format during this 90-day window by contacting us in writing. After this period, all data will be permanently deleted and cannot be recovered. If you cancel your account but do not request deletion, you may remain liable for data storage costs until deletion occurs.
If you terminate the Service due to Drellia's uncured material breach, you will be entitled to a refund of any prepaid fees covering the unused portion of your current subscription term. If we terminate the agreement due to your uncured breach or non-payment, you remain responsible for any unpaid fees through the end of the then-current term.
All provisions of these Terms that should reasonably survive termination—including those regarding confidentiality, intellectual property, limitations of liability, indemnity, and payment obligations—will continue to apply after termination.
We warrant that, for the Term of the applicable Order and conditioned upon your compliance with these Terms, the Service will perform materially in accordance with the applicable published documentation provided to you. If we fail to meet this warranty and do not remedy the breach within a reasonable period after being notified, your exclusive remedies are to: (a) terminate these Terms for material breach as outlined in the "Cancellation and Termination" section above; and (b) seek damages caused by the breach, subject to the "Limitation of Liability" section below.
Except as expressly provided in this warranty, the Service is provided on an "as is" and "as available" basis. We disclaim all warranties of any kind, express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. We do not guarantee that the Service will meet your specific requirements or be available at any particular time or location, nor do we warrant that the Service will be uninterrupted or error-free.
The limitations on our warranties and liabilities outlined in this section are further governed by the "Limitation of Liability" section of these Terms.
We strive to maintain reliable access to the Service and to minimize disruptions. However, you acknowledge that the Service may occasionally be unavailable due to scheduled maintenance, upgrades, or unforeseen technical issues.
The Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, Drellia disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.
We shall not be liable for any direct or indirect damages resulting from your use of or inability to use the Service, including service interruptions, system failures, or loss of data.
To the maximum extent permitted by law, Drellia, its affiliates, directors, employees, subcontractors, or suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use the service, including but not limited to loss of profits, revenues, data, goodwill, or any other similar losses.
Our total liability, in any event, shall not exceed the amount paid by you for the service during the twelve (12) months preceding the claim. If you use the service for free (such as in a trial or evaluation period), you waive all rights to claim any liability or damages related to the service.
This limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other legal theory, even if Drellia has been advised of the possibility of such damages and even if a remedy fails of its essential purpose. The disclaimers, exclusions, and limitations of liability under this agreement will not apply to the extent prohibited by applicable law.
You are responsible for ensuring that your Content and conduct related to the use of the Service comply with all applicable laws and regulations, including but not limited to export and import laws, and both the laws of your jurisdiction and Estonian laws.
We will defend and indemnify you and your employees, affiliates, and agents ("Client Indemnitees") against any third-party claims, demands, suits, or proceedings that allege the use of the Service infringes a third party's intellectual property rights, provided that such claim does not arise from:
We will also cover any associated damages, losses, and costs finally awarded against Client Indemnitees, as a direct result of such third-party claim. We will bear the necessary legal fees and associated costs to defend such third-party claim, and if we settle the claim before an award is made, we will pay the settlement amount. If a third-party infringement claim is covered under this indemnity, we will use commercially reasonable efforts to:
If these alternatives are not commercially feasible, we may terminate the Service, and if you have prepaid for any unused Service, we will refund that prepayment. In addition, as a condition of our indemnity obligations, you must:
You agree to defend, indemnify, and hold harmless us, our affiliates, employees, subcontractors, and suppliers ("Drellia Indemnitees") from any third-party claims, damages, or expenses (including legal fees) arising from:
In addition, you agree to cover the Drellia Indemnitees' legal fees, costs, and any damages, losses, and costs awarded against the Drellia Indemnitees in connection with such third-party claims. You will also be responsible for any settlement amounts if the claim is settled prior to an award.
These Terms are governed by the laws of Estonia. Disputes shall be resolved through arbitration or competent courts in Estonia.
All notices or communications required or permitted under these Terms must be in writing and delivered by: (a) personal delivery, (b) registered or certified mail (postage prepaid, return receipt requested), (c) recognized courier service, or (d) email.
Notices will be deemed received:
Unless otherwise specified in an Order or agreement between the parties, notices to Drellia must be sent to:
Email: contact@drellia.com
Neither party will be liable to the other for any failure to perform any of its obligations under these Terms during any period in which performance is delayed by circumstances beyond such party's reasonable control, such as a natural disaster, act of war or terrorism, riots, fires acts or orders of government, labor disruption, internet or telecommunication outages or interruptions, hacking or similar incidents, or power outages.
Our service may include third-party components and links. Drellia is not responsible for third-party content, policies, or services.
Some third-party components may be embedded in or distributed as part of the Drellia Service. These components will be considered part of the "Service" for the purposes of these Terms.
Additionally, the Service may contain links, integrations, or access to products, services, websites, or technologies operated by third parties ("Third-Party Products"). Drellia does not control or assume responsibility for these Third-Party Products, which may be governed by their own terms of use and privacy policies.
Your use of any Third-Party Products is at your own discretion and risk, and Drellia disclaims all liability arising from or related to such use.
Both parties are independent contractors. We may use third-party providers for service delivery.
The Service may include access to AI-powered tools ("AI Tools") provided by third-party providers. Drellia uses various third-party AI providers to deliver these tools, and these providers will always be clearly identified and selectable by you before use. By interacting with the AI Tools, you acknowledge and agree to the involvement of such third parties.
You are solely responsible for all use of the outputs generated by the AI Tools ("Outputs") and for evaluating their accuracy, reliability, and appropriateness for your intended use. You agree to apply human review where appropriate before relying on, sharing, or acting on any Outputs.
You may not use the AI Tools, or any inputs or Outputs generated therefrom:
You acknowledge and agree that, due to the nature of machine learning:
Use of the AI Tools is at your own risk, and we disclaim any liability arising from your use of or reliance on the Outputs.
The decision by either party not to enforce any part of these Terms at any time shall not be interpreted as a waiver of that party's rights to enforce it in the future. If any section of these Terms is determined to be invalid or unenforceable by a court or authority, the rest of the agreement shall remain fully effective, and a legally valid substitute will be applied that best reflects the original purpose.
These Terms are intended solely for the benefit of the parties involved. No other individual or entity, including any end users, shall have any rights under or be considered a beneficiary of this agreement.
Neither party may transfer or assign its rights or obligations under these Terms to another party without the prior written approval of the other, which will not be unreasonably withheld. However, either party may assign the agreement, without seeking approval, to:
provided that such a transfer does not involve a direct competitor of the non-transferring party, as reasonably determined by that party.
These Terms constitute the entire agreement between you and Drellia, superseding all prior agreements. Amendments must be in writing and authorized by both parties.
For any questions or concerns regarding these Terms, please contact us at contact@drellia.com.